Design, build and implementation of an online sales and warranty service management system – Consumer Products.
Following full Pronto® implementation, a solution was requested to enable Parts Ordering and Warranty Claim system be developed for 400+ retail FMCG repairers around Australia. This required new software to be developed by Pronto Software and implemented at Hitachi.
Developed eSales and eWarranty module successfully and rolled out to entire repairer network resulting in 100% lodgement of warranty claims and parts ordering online.
Contact us for more information regarding these proud achievements.